[Case Study] This Boosted Sales 1,100% for Chet Holmes International

Amanda Holmes inherited an empire. The daughter of legendary sales guru Chet Holmes, she wasn’t necessarily expecting to follow in his footsteps as soon as she did. But when it came time to take over his global sales coaching business, Chet Holmes International, she immediately set clear goals for herself:

She wanted to take a very traditional, phone-based business online.

And she wanted to create an entire marketing automation system, from the ground up.

As recently as 2012, the sales staff of Chet Holmes International generated many of their their leads by phone. In fact, the company didn’t use e-commerce at all until 2014.

They’d done remarkably well using decades-old techniques. But Amanda knew that if they wanted to capture the younger demographic and keep growing the business, they’d need to modernize.

So achieve her goals, Amanda and her team rebuilt . . . well, almost everything.

To start, Amanda began working to improve their website, IT structure, operations, and order processing. A couple of years later, Amanda’s general manager convinced her that they should be using LeadPages®.

Once she looked into it, Amanda agreed—and she moved quickly. After just 5 months, she her team haven’t just embraced marketing automation and rebuilt their sales funnel. They’ve increased their sales by 1100%.

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Enter LeadPages®

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“I don’t know why you would create an opt-in page outside of LeadPages®. It’s just all there for you. It’s so simple.” – Amanda Holmes

Once they had their tech infrastructure in place, Amanda and her team launched a campaign to increase membership sales and test the power of going automated. They set up an email service provider with automation capability, but beyond that the campaign was powered almost entirely by LeadPages® tools. Amanda hoped that this system would help her convert leads into paid members in her sleep.

Adopting LeadPages® and LeadBoxes® didn’t just make managing their sales sequence easier. It produced some staggering conversion results.

Usually in our case studies, we pick out a couple of key performance metrics to show you the effect LeadPages® has had on our customers’ businesses. However, Amanda and her team have seen so much success with their marketing automation strategy and LeadPages®, we had to reveal them all:

 

Amanda’s Campaign Flow

“I know that I am not relying on another person to handle all of the things going out. It’s just automated without me.” – Amanda Holmes

The core of Amanda’s campaign consisted of pages built with four different LeadPages® templates:

  • Social Proof Giveaway Page: This was the landing page that started it all. Previously, Chet Holmes International tried to attract traffic with broad promises of learning about sales strategy. But for this page, Amanda’s team crafted a more targeted opt-in bribe: a series of videos teaching salespeople to “get past any gatekeeper,” among other enticing promises. As soon as Amanda began to funnel various traffic sources toward it, she saw results.
  • Launch Funnel Template Page: When leads opted in, they’d be sent a timed sequence of three emails, each containing a link to a video page built with this template. These pages were mainly an attractive, convenient means of delivering the promised lead magnets, but they did have an extra talent: share, like, and comment functions prompted leads to spread the word via Facebook.
  • Webinar 3.0 Page: When leads had completed the video sequence, they received a final email inviting them to a sales webinar. Perhaps because they’d already seen the value of CHI’s training techniques through the videos, a remarkable 20% of people who received this email signed up for the webinar. (And 73% of them showed up!)
  • Smart Product Sales Page: During and after the webinar, attendees were directed to this focused sales page offering a full year of access to CHI’s sales training materials. How many of them bought a membership? On average, about 12%—and more recently, Amanda’s seen sales conversion rates as high as 24%.

Check out the video for an in-depth walkthrough of Amanda’s campaign flow:

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How Does This Apply to You and Your Business?

“Yes, [LeadPages®] did increase conversions. Yes, it increased our leads tenfold. But, ultimately for me, it gives me peace of mind.” – Amanda Holmes

Few family businesses are as massive as the one Amanda Holmes took on. But she’s far from alone in needing to bring an established company into the digital world. In getting Chet Holmes International online and automated, she made several smart decisions that businesses of any size would be wise to follow as they adopt new marketing technology:

  • Start simple: Amanda didn’t begin by promoting an e-commerce store for all CHI’s products, or putting up a big video library for leads to wade through. Instead, she thought carefully about what she needed people to do at each step of the sales sequence, and built a targeted landing page around that one goal.
  • Create content people will love: Another interesting thing happened when Amanda put this sequence into place—she noticed that her email open rates went up. Her theory: people were excited about receiving the lead-magnet content they’d been promised on her landing page, and that excitement spilled over into wanting to see what else CHI had to say.
  • Measure your results: And I’m not just saying that because it makes it easier to write a good case study. By keeping track of her conversion rates as she put each piece of her strategy into place, Amanda was able to feel certain she was on the right course even as she made drastic changes to her sales model. (Fortunately, LeadPages® puts conversion rates front and center for each tool you use, so this is easy to track!)

If you’re interested in trying some of Amanda’s strategies in your own business, we’ve got some tools that will make that easier. To get the four templates Amanda used for her multi-step campaign, plus a full-resolution campaign-flow diagram, click below to download them for free.

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If you have LeadPages®, you don’t need to download these templates – they’re already available to you inside your LeadPages® account. Just log in and you’ll see how super easy it is to customize these pages in seconds with no technical knowledge or skills, make them mobile responsive, integrate them with your email service provider or CRM, run A/B split tests, and publish them to Facebook, WordPress, or your own server.