Welcome to the Marketing Show Podcast.
“Mobile” is set to become one of the biggest marketing buzzwords of the year – and with good reason.
Depending on where you get your data, as many as a third to a half of all emails are now opened and read on mobile devices like smartphones and tablet computers. Clearly, this is a growing trend all email marketers need to consider.
Ignore mobile at your peril.
In the shortest episode of our podcast so far, Clay and Andy lay down some super-simple tips you can apply right now to make sure your emails are still performing effectively when viewed on mobile devices.
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Clay: WITNESS labs reports that the Apple iphone accounts for 24% of email opens that the Android device accounts for 7% of email opens, and that the ipad accounts for 11% totaling over one-third of email opens coming from mobile devices.
Hi, my name is Clay Collins.
I’m joined with our head coach, Andy Fossett, and today, we want to talk about optimizing your emails for mobile devices.
So Andy, what is the number one thing that people can do to ensure that their emails are mobile compatible?
Andy: Well, the number one thing is to remember that people are looking at this on a small screen and probably while they’re doing other stuff, so if your call-to-action is a link, if the thing you want them to do from the email is a link, you just want to put that link top, front, and center up high enough that is above the fold that as soon as they open your email, they can see that link, they know what to do, they click on it, and they go where you want them to go.
Clay: Exactly. Above the fold takes on a whole different meaning when we’re talking about a very small screen. I would say my second tip is to ensure that the subject line is compelling even when it’s shortened on a mobile screen.
So it’s very easy to do. I know everyone is talking about creating mobile apps and mobile websites. Those things are relatively difficult to do compared to what needs to be done to optimize an email from mobile device.
Here’s what you need to do:
Prepare your email. Hit send. Have it sent to your iphone, for example, and make sure that the message that you need to send in the subject line is fully communicated with the amount of screen real estate available.
The entire subject line doesn’t need to fit, but enough of the subject line needs to be readable for folks to get the gist of what you’re saying.
Then go ahead, click on the email, open it up, and ensure that the action item you want folks to take, right, if you are sending people to a webpage, make sure that the call-to-action in the link to that webpage is visible when that email is opened on your iphone, or your ipad, or whatever you’re using.
Use the smallest screen that you have access to. So for most people, this could be an iphone or an Android phone.
Well, do you have to say about this Andy? I really can’t think of anything. This is pretty much the gist of it.
Andy: Yeah, I mean there’s not a lot much more. I mean you could just say, you know, definitely check it like you said.
Definitely send it to yourself and check on the smallest device you have, and when you do, you know, make sure that you see the link.
Make sure that if you do have any images at all on your email that they’re not loading slowly, you know.
Just check that there’s more left to load quickly, and then, you know, click your link and make sure that the landing page looks good on mobile too.
Clay: Absolutely, absolutely.
All right. Well, my name is Clay Collins.
I’m joined by Andy Fossett.
Thank you so much for listening to The Marketing Show podcast, and the next time you send out an email, if you’re list is like most people’s, about 30% of folks are opening that on a mobile device.
Just go ahead and send it to your mobile device beforehand and make sure everything checks out beforehand.
Thank you so much for listening.