How To Turn 25% of Your Customers Into Evangelists (with Inbound For ECommerce)

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Note: The Exact Guide Inbound For Ecommerce Follows To Encourage Promotion Is Available For Download. Click Here To Download 

Our Guest:

Tom Schwab runs Inbound For Ecommerce, a consulting agency that helps high potential customers implement inbound marketing strategies. Inbound For Ecommerce facilitates their clients’ marketing efforts by giving them tools to attract visitors, engage leads, and delight customers.

A Quick Preview of the Podcast:

  • The most important tool to measure customer satisfaction
  • How customer satisfaction relates to growth and profitability for your business
  • How to create a Net Promoter Score email that will encourage participation

To See These Tactics In Action:

yellow button Click Here To See The Exact Method Inbound For Ecommerce Uses To Encourage Promotion For Their Clients

To See The Transcript: 

Listen To Discover The Exact Method Inbound Uses To Create Promoters

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  • Tom Schwab

    Tim, thanks for a fun discussion. While the data from the customers should always drive our decisions, I always temper that with “if it doesn’t make dollars, it doesn’t make sense (cents)” Nurturing our best customers, those who love us, has always given the best ROI. Tracking it with some sort of NPS workflow is the first step.

    • Tom, you rocked this episode. Thanks so much for coming on. It makes perfect sense to help those who love you to promote you. Thanks for coming on!

  • Jackson Mumey

    I loved this episode and would love to implement the strategy. I’m looking at my LeadPages template to find appropriate Landing Pages for the 3 types of responses that Tom describes. Any suggestions for useful templates?